Shipping policy
The shipment of the instruments you have ordered will be dispatched as soon as possible, but please keep in mind variable times depending on the time of year, since each instrument is almost always made in purpose following the completion of an order.
When the instruments in your order have been shipped, you will receive an automatic email notifying you that your order has been completed. This means that the shipment took place on that very day.
On the same day in the afternoon you will receive an email from the shipping company we rely on (Raw Express), communicating the tracking code, which you can enter on their website in the tracking section, to follow its movements and check its status of delivery.
The cost of shipments in Italy amounts to 12 euros and, generally, delivered within 24 or 48 working hours from the day of shipment (islands excluded).
Shipping to European Union countries amounts to 30 euros and is generally delivered within 7-10 working days from the day of shipment.
Shipment to European countries not belonging to the European Union (e.g. United Kingdom, Switzerland, etc.) amounts to 50 euros and is generally carried out within 7-10 working days from the day of shipment.
Shipping to countries in the Rest of the World amounts to 70 euros and delivery times are variable depending on the continent, the specific State and its area. In any case they exceed 10 working days.
In any case, these times may vary during particularly busy periods of the year for online purchases (Christmas, Black Friday and other events). In this sense, we are not responsible for delays that may occur from the time of shipment onwards.
When the instruments in your order have been shipped, you will receive an automatic email notifying you that your order has been completed. This means that the shipment took place on that very day.
On the same day in the afternoon you will receive an email from the shipping company we rely on (Raw Express), communicating the tracking code, which you can enter on their website in the tracking section, to follow its movements and check its status of delivery.
The cost of shipments in Italy amounts to 12 euros and, generally, delivered within 24 or 48 working hours from the day of shipment (islands excluded).
Shipping to European Union countries amounts to 30 euros and is generally delivered within 7-10 working days from the day of shipment.
Shipment to European countries not belonging to the European Union (e.g. United Kingdom, Switzerland, etc.) amounts to 50 euros and is generally carried out within 7-10 working days from the day of shipment.
Shipping to countries in the Rest of the World amounts to 70 euros and delivery times are variable depending on the continent, the specific State and its area. In any case they exceed 10 working days.
In any case, these times may vary during particularly busy periods of the year for online purchases (Christmas, Black Friday and other events). In this sense, we are not responsible for delays that may occur from the time of shipment onwards.